Hotel Services and Amenities

Accessibility Services

Wheelchair Accessible Guest Rooms are available upon request.

Property tours for our visually impaired guests. Contact our Conciege for more information.

Seeing-eye dog convenience areas. Please contact the Concierge for relief areas.

ATM Services

ATM's are conveniently located on the Casino floor. Please ask any of our team members for their exact locations.

Bell Desk

Please contact the Bell Desk for assistance with your luggage when checking out and for short-term storage.

Business Center

The Business Center is located on the first floor of the hotel and offers high speed Internet access, copy machines, fax machines, personal computer access and assistance with your other business related requirements.

Boutique

The Spa Boutique is located in The Spa. It is open from 8am-7pm Seven days a week.

Catering

Our catering department can make your event or meeting a very special and unique occasion. Our brand new, state-of-the-art conference center will afford your guests an exceptional setting for everything from meetings to receptions to the most formal sit-down dining event. Our experienced staff can assist you in menu creation, beverage service and room decor. We look forward to making your event at the Chumash Casino Resort outstanding.

Check Cashing

Check cashing services for registered hotel guests are available 24 hours a day on the casino floor.

Check-Out Information

Check-Out time is noon. An Express Checkout form is included in the packet which is delivered to your guest room on the morning of your departure. The Express Checkout drop box is located in the hotel lobby.

Concerts and Events

The Chumash Casino Resort offers a variety of concerts, events and entertainment. Please contact the Concierge, Hotel Operator (0), Samala Showroom Box Office or Players Club for information on events available during your stay.

Concierge

Our full service Concierge can assist you with entertainment reservations and activities in the local area like golf reservations, rental cars, group tours, shopping excursions, directions and much more. Let us handle all of the details, so you can enjoy your time at the Chumash Casino Resort.

Credit Cards

We accept Visa, MasterCard, American Express and Discover for your convenience.

Dry Cleaning

For same-day service, please contact Guest Services before 9 a.m. for pick up. Laundry bags and a price list are located in the closet area of your room.

Fax

The hotel fax number is (805) 691-1998. Incoming faxes can be picked up at the Concierge desk 24 hours a day. To send a fax please visit our Business Center or contact our Concierge.

Fitness Center

The Fitness Center is located on level one and is available everyday from 6 a.m. to 10 p.m. We offer many popular fitness and exercise machines.

Hot Tub (Jacuzzi)

The Jacuzzi is located near the pool for your relaxing pleasure.

Meeting Rooms

We offer 1,000 square feet of meeting room space. Please contact Guest Services for assistance in planning your next meeting.

Minors in the Casino

If you are planning to have children accompany you on your visit, please remember that state law prohibits anyone under 18 years of age from being in the gaming areas.

Parking

Complimentary valet parking is available under the hotel entrance. We also offer complimentary self parking in the garage located adjacent to the hotel.

Pay Per View Movies

You can view current box office movies from the convenience of your room.

Pets

Pets are not allowed in the hotel. Seeing eye dogs and assistance animals are always welcome.

Pool

The pool is located adjacent to the hotel lobby. It is open daily from 9 a.m. to 10 p.m. For your convenience, towels are available poolside.

Room Charges

You may charge purchases and services to your hotel room at any of our facilities once you have established credit via a credit card at our Reception Desk.

Room Service

Our room service menu offers many choices for breakfast, lunch, dinner and snacks. Room service is available 24 hours a day.

Safes

Complimentary in-room safes are located in every room. Instructions for use are located on the safe. The hotel cannot be responsible for items not placed in the safe.

Turn Down Service

Nightly turn down service is offered between 6 p.m. and 9 p.m.

Voice Mail

Voice mail is provided for your convenience in every room.

Wake-up Service

Wake-up service is available by contacting the Hotel Operator.